Support Dome

Secure Transmission Form

If you encounter an anomaly within the Citadel, our engineers are standing by. Use the secure transmission form below to log your inquiry regarding account status, Solar Seed discrepancies, or Agri-Drone malfunctions. We process all transmissions securely.

Response Times and Community Forums

Our typical response time during harvest hours is under 12 hours. While you wait, we encourage you to consult the Botanical FAQ or visit the Community Forums where senior harvesters share their insights and strategies for the Solar Spire Wheel.

Direct Email Matrix

For urgent matters or formal legal inquiries, you may bypass the form and email our headquarters directly:

• General Support: [email protected]
• Responsible Play Officer: [email protected]
• Headquarters: 1200 Burrard St, Vancouver, BC V6Z 2C7, Canada